Pegasystems announced today during an online PegaWorld iNspire event that it will make it easier to create attractive user interfaces for applications built using its low-code tools.
While both end-users and professional developers may be employing low-code tools to build applications, not all of them are equally adept at designing an application. Pegasystems is looking to address that challenge by automating the development of a UI using a design framework embedded in its platform.
At the same time, Pegasystems is also enhancing the Pega Digital Experience (DX) application programming interfaces (APIs) to enable them to automatically adjust all connected front-end interfaces when changes are made to its core back-end process without having to rewrite code.
The company unfurled an update to its Pega Infinity software suite to enable its low-code tools to invoke a recently launched Pega Process AI platform that makes it simpler to infuse models based on machine learning algorithms within a business process.
Finally, the company also announced that a Pega Process Fabric tool for creating a worklist to unify tasks across multiple applications is now generally available.
A Need To Rapidly Implement Business Process Management Platforms (BPM)
The need to rapidly implement digital business transformation processes drives increased adoption of business process management (BPM) platforms such as the Pega Infinity platform that provide organizations with low-code and no-code tools to rapidly prototype and develop applications using a software-as-service (SaaS) platform, said Pegasystems CEO Alan Trefler. In its most recent quarter, Pegasystems reported that the average contract value (ACM) increased 55% for Pega Cloud to $282 million, which has fueled revenue growth for the longtime provider of BPM tools and platforms.
“BPM is very much switching to the SaaS model,” says Trefler. “We passed $1 billion in revenue in 2020.”
BPM platforms that incorporate low code tools have played a significant role in accelerating custom digital business transformation initiatives in the wake of the economic downturn brought on by the COVID-19 pandemic. A recent global survey of 3,500 decision-makers conducted by the research firm Savanta on behalf of Pegasystems finds 77% of respondents concur that for businesses to be successful, they must engage customers individually based on their behavior and preferences.
Achieving that goal, however, requires custom applications that can process and analyze data in near real-time. As a result, business processes dependent on batch-oriented applications are being modernized using platforms that make low-code tools available to make it easier to construct a custom application.
The degree to which end-users might be constructing those applications is, of course, debatable. Most applications built using low-code tools are still created by professional developers with the expertise needed to ensure an application truly scales. Professional developers use low-code tools as a mechanism to build relatively simple applications faster.
Regardless of who builds them, a low-code application that isn’t especially attractive won’t be employed by end-users. That, of course, is true using any type of application development framework. The only thing that is different in the age of digital business transformation is that the tolerance for ugly applications has never been lower.